FAITH NETWORK: (540) 420-2560

How to Help

Details About Becoming a Mentor

Our mentors are volunteers who provide assistance to those in Franklin County in need of support or in times of crisis. Clients come to the Faith Network and contact our crisis line. An assessor meets with the client and then contacts a mentor with the client’s service plan. From there, the mentor will work regularly with their client. (First impressions are everything!)

Why Mentoring

Ministry

Building Relationships

Be the Hands and Feet of Christ

Help Clients Navigate the "System"

Reduces Recidivism

Fills in Gaps that Community Services Can't

Mentoring Program Components

  • Once a client contacts the crisis line, an assessor will meet with client and complete a comprehensive assessment and a service plan.
  • Based on the client’s demographics and preferences, a mentor will be assigned if:
    • Client agrees to terms of program, including mentoring, informed consent and confidentiality agreement.
    • Client has an emergent need involving food, housing, transportation, and basic needs or is at risk of becoming a crisis situation.
    • Client has lived in Franklin County for at least 2 months.
    • Client is cooperative and open to services.
  • The client is the person(s) who signed the informed consent and confidentiality agreement. In theory, all adults in the home should sign the required forms, but if not, only those that do and their children are considered a Faith Network client.
  • Services are NOT available to other adults in the home without informed consent agreement. This may include transportation, food, and housing assistance.
  • Once the assessor has completed assessment and service plan, the mentor will be contacted. If the mentor accepts the case, they will make face to face contact within 24 hours of receiving the referral. 
  • Remember, first impressions are EVERYTHING!
  • The most important component of the program is building relationships. Being a positive support system for the client is crucial.
  • The mentor will review the service plan with client and discuss together how they will meet the objectives.
  • The mentor MAY: provide transportation to look for jobs; deliver food from food pantries, churches, etc; schedule appointments (with client’s consent); accompany client to appointments; help them complete paperwork; invite them to church; invite children to church; help with clothing; help look for jobs; pray with client (with consent); listen; search for housing; take dinner; offer to babysit; go for a walk; take to the grocery store; etc.
  • Meet with client face to face at least one hour per week.
  • Provide contact information so that client can reach in times of crisis or need for support.
  • Document all communication in Google Drive.
  • Maintain confidentiality as discussed between client and mentor.
  • Help client access helpful community resources.
  • Provide regular “check-ins” to ensure that client is working towards service plan. This may include following up with community agencies, making appointments and “touching base” with client.
  • Reaching out to churches and faith-based groups for assistance when appropriate, without violating client’s confidentiality agreement.
  • Attend supervision with Faith Network leaders once a month to staff cases. This may be done in an individual or group setting.
  • Contact supervisor with any concern or question as they arise.
  • Voice judgement. It is normal to feel uncomfortable with lifestyle choices of others.  Staff these issues with supervisors and try very hard to not let judgement interfere with relationship.
  • Violate confidentiality. Mentors should get a release for every person or agency that they may share identifying information with. 
  • Overlook criminal activity or abuse and neglect situations. Although building relationships is critical to the organization, all criminal activity must be reported to Faith Network supervisor and all instances of abuse and neglect of children or elderly/disabled adults MUST be reported to Franklin County Department of Social Services.  When in doubt, call supervisor. 
  • Develop romantic relationships with clients. While The Faith Network wants strong bonds to develop through this process, mentors must keep professional boundaries.
  • Place themselves in compromising or dangerous situations. Trust your gut and staff situations with supervisor.

Video: Needs in Franklin County

Donate

Financial donations to Faith Network benefit the needs of our clients and cover operational costs. Your contribution will make a difference to the Franklin County community.

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Our Needs

Mentors

Financial Donations

Prayers for God’s Leading

Food – Perishable and Non-Perishable

Household Items

Beds, Sofas, Kitchen Tables

Gift Cards

Our Needs

Mentors

Financial Donations

Prayers for God’s Leading

Food – Perishable and Non-Perishable

Household Items

Beds, Sofas, Kitchen Tables

Gift Cards

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